August 2014

MUMBAI|NEW DELHI: Five-star hotel restaurants aren't the big draws they once were. India's top hotels are now opening fewer on-site restaurants as specialty restaurants spring up in every city, attracting diners and eating away at their…

The “cumbersome” of traditional hotel check-in is one of the constant findings of my research as a hospitality and customer service consultant. A traditional check-in at the front desk seems archaic and…

The height of luxury! How London's five-star hotels are the most expensive in the world – with a Mayfair suite costing £11,700… and that's before you even open the mini-barFive-star hotels in London are more expensive than Geneva, Los…