Some hospitals beat five-star hotels in luxury, and so do rates India News

NEW DELHI: In some Indian hospitals, when a wealthy patient becomes ill, it is not enough to drop them onto a king-size bed and get a bunch of good doctors to take care of them. Medical care in the country is becoming extreme.
Starting with room rates that can put the best luxury hotels to shame, private hospitals embrace best hospitality practices to satisfy the most demanding whims. For example, some hospitals offer patient pick-up and drop-off services in luxury cars. Others concoct gourmet dishes for those who are picky about their meals. Some even take a huge leap of faith and perform the Gayatri mantra in the delivery room during the birth of a baby.
And there’s a real tech arms race, with Wi-Fi-enabled suites, extra-large LED TVs, and state-of-the-art gadgets all vying for the attention of a sick CEO, a minister, or just somebody else. someone with a full wallet who would like to run around their desk from the superlative comfort of their hospital room. The Apollo Hospitals Group, for example, has a few suites of Rs 30,000 a night which can accommodate the patient and his entourage in luxury with interpreters, attendants, a well-stocked pantry and works.
Likewise, a suite at Fortis La Femme in South Delhi will cost around Rs 37,000 for one night. At this price, one can stay at the Oberoi, New Delhi, for two nights. A presidential suite at Hiranandani Hospital in Mumbai costs Rs 30,000. Seven Hills Hospital, where Bollywood actress Aishwarya Rai Bachchan gave birth to her child, charges Rs 20,000 for a suite. And the rates do not include medical costs. A two-day all-inclusive delivery package at Fortis La Femme can go up to Rs 4-5 lakh.
According to Dr. Anupam Sibal, medical director of The Apollo Hospitals Group, “Look at it this way. We welcome patients from different parts of the world and they are said to have very unique tastes. We cannot serve South Indian food to someone in Moscow or elsewhere in Mozambique. Likewise, for a Mongolian patient, we must provide an interpreter. It is another matter that having interpreters who speak Mongolian is very difficult.
The challenge does not end there. In addition to helping out-of-town patients to book hotels for their loved ones, some hospitals also go out of their way to meet their various religious needs. “Healing and faith go hand in hand,” says Sibal. “If a patient wants to pray in a Russian Orthodox church or a synagogue, we also try to organize that. ”
Contrary to the elitist image of these hospitals, it is actually the low cost of treatments here that helps them attract foreign patients. “A liver transplant in the United States costs 2 crore rupees. We do it for Rs 30 lakh and that includes the plane tickets ”, explains Sibal. According to him, the number of foreign patients opting for organ transplants at Apollo is increasing at the rate of 20% each year.
“It’s not like 10 or 15 years ago when you had to go to the hospital and wait for the doctor. People’s expectations have changed. Some of the facilities we offer are the best in the world, ”says Dr Dilpreet Brar, regional director of the Fortis Memorial Research Institute in Gurgaon. “Now it is also imperative that we take care of the needs of the patient’s family. To read: movie theaters, food courts, spas, gymnasiums and even a glitzy shopping arcade.
However, experts say luxury medical services in India are in their infancy compared to the United States or the Middle East where you find 5-star hospitals or full floors dedicated to luxury treatment. “Medical practices are increasingly standardized globally and India is adopting them quickly,” says Amit Mookim, healthcare manager at market research firm KPMG in India. “However, it is a small market and the prices are a big obstacle for it to seep into the masses.”
Looking back, if you have dough, it looks like getting sick these days could make for some memorable conversations at the dinner table.

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